CASINO OPERATIONS, MARKETING and TALENT MANAGEMENT SOLUTIONS AGENCY
ROI is not a traditional marketing agency. We care about helping you drive revenue by focusing on your strategic operations and marketing and employee performance objectives. Specializing in the hard, behind-the-scenes work that impacts casino revenue, the ROI team consists exclusively of experienced casino insiders with more than a century of combined gaming experience. There is no learning curve with us. We know the landscape. We know the realities. We know what works and what doesn’t. We know the people. We know casinos.
Nothing we offer is off-the-shelf. We do our homework to ensure you're getting the right solution that is customized to your individual needs.
ROI delivers results!
We implement strategies and processes that drive revenue and positively impact the guest experience and overall guest loyalty. We keep marketing reinvestment percentages in line and have a proven record of fixing declining revenue, head counts and market share.
CASINO OPERATIONS and MARKETING
So much more than just training services.
We provide comprehensive performance and talent management services. We'll partner with your team to develop solutions for meeting your organizational goals and effectiveness by helping you leverage your talent management resources. We'll work with you to analyze your specific needs and determine the best way to fulfill those needs.
HUMAN RESOURCES & TALENT MANAGEMENT
Revenue-driven client services.
Creating memorable experiences is an ever- changing endeavor. Casinos are differentiating themselves with the non-gaming amenities and how they stack up against competitors. We understand emerging hospitality brands and trends and the potential impact on your venue.
Impactful creative solutions.
Whether you require the development of a new vibrant creative direction, a refresh of an established identity, guidance for your in-house team or an experienced, reliable partner for overflow creative projects, we’ve got you covered.
ROI, Inc. is a casino-focused operations, marketing and talent management firm that provides hands-on, trustworthy services throughout the industry, resulting in improved efficiency and profitability. Every member of our highly experienced team has worked inside a casino marketing, training or human resources department covering everything from guest service training and employee performance improvement to enterprise strategy and executive-level leadership. We know how casinos work, and we know what it takes to be successful in such a competitive environment, both inside and out.
As casino business professionals, ROI understands that everything we do is tied to reinvestment. Hence the name of our company also serves as a guiding principle: focus on the return on investment to maximize your individual and collaborative performance. Our mission is simply to provide quality, trustworthy services that meet the needs of our client partners and improve their bottom line.
OUR MISSION / VISION / VALUES
We provide customized marketing and talent management solutions with the highest level of integrity.
Partnering with our clients to build self-sustaining entities for long-term profitability.
ROI CORE VALUES
• Return On Investment