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CASINO MARKETING

GUEST EXPERIENCE

LEADERSHIP

PEOPLE

INVESTMENT

Return On

We are a Tribal enterprise-focused operations, marketing and talent management team that provides hands-on, trustworthy services that result in a return on your investment.

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ABOUT

ROI through People

ROI, Inc. began with a primary focus on Tribal casino Operations, Marketing, and Talent Management. Over the years, the company has successfully diversified its services to support various branches of Tribal enterprises and beyond.

 

Our unique approach merges strategy with transformative development experiences to empower your people and your company to maximize individual and collaborative performance. We equip leaders for the future, inspire innovative thinking, foster critical capabilities, and make your strategy relatable to individuals.

ROI CORE VALUES

•  Family

•  Return On Investment

• Integrity

•  Innovation

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SERVICES

Guest Experience

The service your Guests receive is what sets you apart from the competition. ROI’s Return On Experience is designed to create memorable, personalized experiences for both Guests and Team Members by embedding a culture of service excellence at every touch point.

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SERVICES

Leadership Development

ROI’s Leadership development approach is based on proven behaviors and practices that grow inspired leaders, drive a strong service culture and enhance operational excellence in casino, hospitality, and other service industries.

SERVICES

People & Performance

Need to rev up your training in one department or company-wide? We can do that by supplementing what you already have or starting from scratch. From job skills training to on-going leadership development, we provide training solutions to ensure successful job performance.

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SERVICES

Casino/Resort
Operations & Marketing

We implement strategies and processes that drive revenue and positively impact the guest experience and overall guest loyalty. We keep marketing reinvestment percentages in line and have a proven record of fixing declining revenue, head counts and market share.

Clients we've worked with

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Ready to start a conversation?

Fill out this form and someone from our team will follow up with you.

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